These Terms of Use (“Terms”) govern your use of Bila (the “Service”). By using the Service, you agree to these Terms.
1. Scope
- These Terms apply to all relationships between the operator (“we/us”) and users regarding the Service.
- Any policies or guidelines displayed in the Service form part of these Terms.
2. User Responsibility
- You use the Service at your own risk.
- You must comply with Japanese law and all applicable regulations.
- If you are a minor, you must obtain consent from your legal guardian.
3. User Content
- You are solely responsible for the accuracy, legality, and appropriateness of your content.
- You represent that you have the necessary rights (copyright, image rights, etc.) to post your content.
- We do not guarantee the accuracy, completeness, or timeliness of user-posted content.
4. Ticket Transactions
- The Service is an event information platform and is not a ticket seller.
- All ticket-related transactions (purchase, reservation, payment, refunds) are between you and the organizer or ticket provider.
- We are not responsible for disputes, fraud, refunds, chargebacks, or payment issues related to ticket transactions.
- Please confirm official event information before purchasing tickets.
5. Prohibited Conduct
You must not:
- Violate laws or public order and morals
- Engage in any conduct that violates Japanese law
- Post or promote content that violates or may violate Japan’s Entertainment Business Act (風営法)
- Engage in or facilitate child sexual exploitation, child prostitution, child pornography, or trafficking
- Facilitate prostitution or related solicitation/advertising
- Infringe others’ rights (copyright, privacy, image rights, etc.)
- Disclose personal data without consent
- Harass, threaten, discriminate, or post violent content
- Spam, unauthorized access, or other abusive behavior
- Any other conduct we deem inappropriate
6. Removal / Suspension
- We maintain zero tolerance for objectionable content and abusive behavior.
- Users can block and report abusive users. Content from blocked users is removed from the blocker's feed view as soon as possible.
- We review reports within 24 hours where reasonably possible, and when a violation is confirmed, we remove/hide the offending content and may suspend or terminate the responsible account.
- We may remove content, hide content, or suspend accounts without prior notice if we determine a violation of these Terms.
- We may provide information to authorities when required by law.
7. Account Deletion & Data
- You may request account deletion using the method we provide.
- After deletion, personal data will be deleted or anonymized within a reasonable period.
- We may retain data if required by law or reasonably necessary for fraud prevention, dispute handling, or security.
- We cannot guarantee deletion of content saved or captured by others before your deletion request.
8. Changes / Suspension of Service
We may change, suspend, or terminate the Service without prior notice.
9. Disclaimer / Limitation of Liability
- The Service is provided “as is”.
- We are not liable for event changes or cancellations.
- We do not intervene in disputes between users and third parties.
- Our liability is limited to the maximum extent permitted by law.
10. Governing Law / Jurisdiction
These Terms are governed by the laws of Japan, and disputes shall be subject to the exclusive jurisdiction of Japanese courts.
11. Contact
Contact: support@bila-app.com